Foundations & Agile Mindset

Modern PMs and Scrum Masters must be fluent in Agile values: outcome-focused delivery, continuous feedback, and incremental value. Learn Scrum, Kanban, and scaling patterns (SAFe/LeSS) while building empathy with engineering practices like CI/CD and automated testing.

Scrum Master — Role & Best Practices

As a Scrum Master, go beyond ceremonies. Coach teams, remove impediments, and use data (cycle time, throughput) to drive incremental improvements. Use tools like Jira to automate repetitive tasks and surface blockers early.

Project Manager — Role & Best Practices

Project Managers focus on predictability and alignment. Build clear charters, RAID logs, stakeholder maps, and measurable success criteria. Combine qualitative communication with quantitative reports to influence decisions.

Tools — Jira & Confluence Practical Examples

The examples below are ready-to-copy. Use them inside project spaces or team Confluence pages.

Jira Board Basics

1. Create separate boards for Feature teams and Ops (support) teams.
2. Standardize a minimal workflow: Todo → In Progress → In Review → QA → Done
3. Use Automation to tag stalled issues: e.g., if no activity in 7 days, add a label stale and notify the owner.

Confluence Templates

Suggested templates to store in Confluence space:

• Weekly status report — include KPIs and RAID summary
• Sprint retro template — column for what went well, to improve, action items
• Decision log — record rationale for scope or architecture changes

Roadmap Diagrams

Paste these Mermaid code blocks into any page that supports Mermaid (Confluence with Mermaid macro or markdown renderer). They will render interactive diagrams in modern browsers.

12-Month Learning Roadmap

Simple Roadmap

Jira Workflow Examples

Below are two Jira workflow examples you can translate into Jira workflow editor.

Simple Scrum Workflow

Feature Lifecycle with Release & Hotfix Branches

Jira Automation Examples

Use Jira Automation rules for low-friction governance. Example rules:

1. Stale ticket notifier — If the issue has no activity for 7 days, add a label stale and post in the team Slack channel.
2. Auto-assign QA — When a PR moves to QA, assign the QA lead based on the component field.
3. Cross-team dependency alert — When an issue with a “blocked-by” link changes status, notify dependent issue owners.

Advanced: Program Manager Perspective

Program Managers work across teams to coordinate releases and business outcomes. Build a cross-team dependency register, run regular integration checkpoints, and maintain a single program-level roadmap in Jira Advanced Roadmaps or Aha!